Automation process

Automation starts with listening.

To determine the ideal level of automation for your needs, we start by analysing your individual requirements in terms of material and information flows. Using a range of tools such as material flow analysis, system representations and CAD layouts, we make actual and theoretical statuses transparent, while identifying the potential for improvement. On this basis, we examine various solution types at the general planning stage and assess them from a business perspective. The goal is always to derive the maximum efficiency and flexibility for your processes. The fine planning process begins once the perfect solution has been decided on. We look in very close detail at your future processes, determine the budget you will require and draw up a precise schedule for implementation. That means we not only have our eye on how your intralogistics processes are currently performing, but also on how they will perform long term. For you to remain flexible in your business at all times, we include planning stages to ensure your automated warehouse environment can be expanded and adapted without any problems right from the outset.

Automation from analysis to satisfaction.

As the main contractor, we assist you by assigning a dedicated contact person who will coordinate all the business areas involved and maintain an overview at all times. Drawing on proven, professional project management methods, your contact at Jungheinrich will ensure that every stage of the process runs efficiently and is implemented perfectly. Close coordination with your own project manager and regular project controlling sessions involving all the participants will guarantee the best possible flow of information and create maximum transparency and security for the entire duration of the project – through to the handover of your turnkey plant, in which all systems, whether manual, partly automated or fully automated, will fit together perfectly and work together in harmony.

Automation with a big-picture perspective.

To ensure the high-level performance of your automated plant is maintained long term, we will still be there to provide comprehensive service and support for your logistics systems once the project is completed. Our close-knit customer service network – unique in the industry – and our support hotline mean we're always close by and quickly on-hand when you need us. Our 5,500 plus customer service technicians around the world are available to perform maintenance, testing and inspections, professionally and reliably whenever you need them. Our support hotline takes care of system monitoring for you and is available 24/7. To ensure your automated plant continues to perform while keeping any downtimes to a minimum, we also provide your employees with training in operating your plant efficiently and safely.